Terms of Use

About sanel.gr

www.sanel.gr is the online store for the display and sale of the products of the Greek limited liability company “SANEL PCC”, which is based in the Municipality of Mandras, Attica, Thesi Giakoumi, PO Box 19600 and whose business is the trading of mops and hygiene products throughout Greece. Before you start browsing our online store and before each transaction, make sure that you have consulted and accepted the following terms and conditions that apply and apply specifically to the use of SANEL PCC’s online stores. Any use of the www.sanel.gr page implies your explicit and unconditional consent and agreement to these terms.

1. Terms of Use

SANEL PCC reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its electronic stores, according to its needs and/or transactional ethics. SANEL PCC undertakes the obligation to inform users of any modifications as well as any change through the website of this online store. It is clarified that the change of terms does not refer to orders that you have already made before these changes. Please regularly check the page at the bottom left of the site “terms of use” for any changes or modifications.

2. Information provided & product availability

SANEL PCC is committed to the completeness, validity and accuracy of the information listed on the sanel.gr website and concerning the products and services provided by the online stores of SANEL PCC with every reservation for any technical or typographical errors that have occurred unintentionally .

3. Limitation of Liability

SANEL PCC will make every effort to deliver orders, as this is subject to product availability. It takes care of the continuous supply of products, but cannot commit to the delivery of the order in its entirety, if there are shortages in the warehouses. In any case, it is committed to informing customers, in case of deficiencies concerning their order before its delivery. SANEL PCC is only liable for fraud and gross negligence in the event of a delay in the delivery of ordered products and for misleading or incorrect information it gives or services it provides through its website. The online store of SANEL PCC bears no responsibility for any technical problems encountered by users when they attempt to access the websites in question or during their visit to them and are related to the operation or compatibility of their own infrastructure with the use of websites. Also, SANEL PCC bears no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through the website of the online store www.sanel.gr. The consumer is asked to check before purchasing and definitely before consuming a product the ingredient information written on the product paying special attention to allergens. It is possible, for technical reasons related to the replacement of codes, that sometimes the information on the website differs from the information found on the product label. The above product information does not replace the information found on the product label and in case of inconsistency the information on the label prevails. Accordingly, the consumer is asked to check the hazard symbols displayed on the packaging of products that are considered dangerous. It is possible, for technical reasons related to the replacement of codes, that sometimes the information on the website differs from the information found on the product label. The above product information does not replace the information found on the product label and in case of inconsistency the information on the label prevails.

4. Intellectual Property Rights

The website www.sanel.gr is the official online store for the display and sale of SANEL PCC products. All the content of the website posted by SANEL PCC, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of SANEL PCC and are protected under the relevant provisions of Greek law, European law and international contracts. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, uploading (downloading), processing, resale, creation of derivative work or misleading the public about the real provider of the content of the individual websites is prohibited. Any reproduction, republishing, downloading, announcement, dissemination, transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of SANEL PCC or any other legal owner of the above copyrights. The names, images, logos and distinctive features representing SANEL PCC and/or its online store and/or third parties contracted with them as well as their products or services are the exclusive trademarks and distinctive features of SANEL PCC and/or www.sanel.gr and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and exposure on the website www.sanel.gr should in no way be taken as a transfer or assignment of a license or right to use them.

5. User Obligations

The users of the website of the online store www.sanel.gr accept and undertake that they will not use the SANEL PCC online store to send, publish, send by e-mail or transmit in other ways any illegal, harmful, threatening, offensive , disturbing, libelous, defamatory, vulgar, obscene or libelous content. Any such act constitutes a violation of the privacy of third parties, expresses empathy, racial, ethnic or other discrimination and may cause harm to minors in any way. The above content is not allowed according to the legislation and the written provisions to be transmitted. It also may not infringe any patent, trademark, trade secret, copyright or other proprietary right of any third party, contain software viruses or any other codes, files or programs designed to disrupt, damage, destroy or preventing the operation of any computer software or hardware, intentionally or unintentionally, to violate the applicable Greek and Community legislation and its provisions and to harass third parties in any way and with any content, or to be used to collect or store users’ personal data.

6. Personal Data

SANEL PCC, in compliance with the provisions of the European Regulation for the Protection of Personal Data (EU 2016/679) and the relevant Greek legislation (L. 2472/1997 as amended and in force), manages the Personal Data disclosed to it with the utmost possible care, ensuring, in any case, their protection and privacy. In order to ensure the privacy and security of Personal Data, SANEL PCC has taken all the necessary organizational and technical measures, drawing up internal security policies, using appropriate electronic means, properly informing and training its staff. SANEL PCC processes Personal Data lawfully, as it collects and processes them exclusively for specified, explicit and legal purposes and only to the extent necessary for the realization of these purposes. The data it keeps is accurate and up-to-date, seeking for this purpose the assistance of the data subjects, i.e. the natural persons to whom the data concern, and keeps the data for as long as is necessary for the implementation of the specific purposes.

7. Ordering Process & Selection-Purchase of products:

Choose the product you are interested in buying by clicking on the icon of the item you want to be transferred to the page with the detailed description of the product. On this page you can choose the quantity of the product you want to buy. After selecting the item you are interested in and the desired quantity, press the ‘Add to cart’ option and the product(s) will be automatically transferred to your shopping cart. At the same time, a detailed status of the products you have selected appears on your screen. This status is accessible at every stage of your order, or of your browsing on www.sanel.gr. To view the status of the items in your cart (items to order), it is sufficient to drag your computer mouse over the shopping cart icon located at the top right of your screen, which indicates the number of products to be purchased. You apply the same procedure for each product you are interested in acquiring. Completing your order: To complete your order, review your shopping cart as described above and then select ‘Checkout’. You are immediately taken to a new page detailing the contents of your shopping cart: product name, code, price per piece, desired quantity, partial total, shipping costs, packaging costs, final total. Choice of payment methods: To complete the ordering process, you choose one of the proposed payment methods. Successful registration of the order: Your order is considered to have been successfully registered in our system when an informative email is sent to your account, with the detailed information related to your purchase. SANEL PCC makes every effort to provide high quality services. In case your order is pending, you will be sent a corresponding e-mail. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site. There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.

8. Product Details and Information

At SANEL PCC we strive to collect and display reliable information in our online store. Differences may occur between the information displayed on sanel.gr and the information on the product label, for technical reasons. Before consuming the product, consumers must check the information on its labels (including allergens), and the responsibility for the accuracy and completeness of the information lies exclusively with the producers of these products and not with SANEL PCC.

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